Our bundles give access to several of our most popular e-learning courses. The bundles have been compiled by our experienced training team bringing together complementary courses and creating a personalised learning journey at a discounted price
This bundle of courses is tailored to help you develop the interpersonal and cognitive skills essential for managing ASB cases with confidence and empathy.
The focus is on managing expectations and understanding the impact of bias, equipping you with the skills to build trust, communicate effectively, and achieve fair and constructive outcomes.
This is perfect for ASB practitioners, housing officers, and customer-facing colleagues who are looking to improve communication, manage expectations effectively, and address bias to achieve fair and constructive outcomes.
Courses included:
- Managing Expectations
- The Impact of Bias
The bundle includes multiple courses that use an engaging mix of videos, exercises, and quizzes to create a truly interactive learning experience. Each course is designed to provide actionable insights, allowing you to explore concepts thoroughly and practice applying them in various scenarios.
Enrolment gives you access to:
- Videos accompanying each lesson.
- Downloadable workbooks with exercises to embed learning.
- Quizzes to assess your understanding.
- Certificates upon completion of each course.
- Links to useful resources.
- Email access to a tutor for any questions.
- Everything needed to develop the key skills for successfully managing ASB cases.
Each of the courses within this bundle are CPD-accredited and equivalent to 3 hours of CPD per course.
Meet Janine
Your Course Trainer
Janine Green is a distinguished figure in the field of anti-social behaviour (ASB) and community safety, renowned nationally for her expertise and commitment to excellence. With a dynamic portfolio career spanning various roles, Janine brings a wealth of experience and insight which she now uses to support policy makers, public sector organisations and corporations.
Janine’s academic qualifications include a Law Degree (LLB) from Keele University and a Post Graduate Certificate in Legal Practice from the College of Law Birmingham. She has also pursued specialised training, including qualifications in social housing, coaching, corporate governance, and education.
Janine’s commitment to continuous learning is exemplified by her completion of the SILP School accredited programme for conducting case reviews.
Frequently Asked Questions
When does the course start and finish?
The courses within this bundle start now and never end! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
Are the courses accessible for all learners?
At Green and Burton ASB, we are keen to ensure that our courses are accessible to all. Should you need any support in relation to the course or adjustments in terms of how the content is delivered or presented, please contact [email protected]