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Interviewing ASB Complainants
Interviewing ASB Complainants
Introduction (8:20)
Useful Resources and Workbooks
Lesson 1: When and Why we Conduct a Complainant Interview (12:31)
Lesson 2: Preparing and Engaging (13:56)
Lesson 3: Asking and Concluding (23:27)
Lesson 4: Evaluating (15:42)
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