Using Hearsay in ASB Cases

Everything you need to know to be able to use hearsay evidence in the best possible way

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Have you heard mixed messages about whether you can use hearsay in ASB cases and want to find out exactly what the legal position is?

Do you struggle with lots of cases where people are too scared to report ASB and/or do not want to attend Court and give evidence first-hand?

Do you wish to make sure you are using hearsay evidence in the best possible way, making sure that the Court give it maximum weight and ensuring that you succeed in securing the best orders to support your residents and communities?

Hearsay evidence is an important part of ASB cases, ensuring that action can be taken even where no-one is willing to come forward and give first-hand evidence.

Often the reason for this is due to fear. This means that the most serious cases, where protection is most desperately needed, are likely to be the ones where people are too fearful to provide first-hand evidence. Without hearsay evidence, we would be prevented from intervening in these types of cases.

However, hearsay evidence should be used responsibly and presented in the best possible way. The Court decides who much ‘weight’ to give hearsay and how it is used in a case will make a significant difference to how much value is placed on it.

This course will provide the learner with an understanding of what hearsay is and why it is important in ASB cases. Most importantly, it will explore the things that the Court will consider when deciding how much weight to give to the hearsay evidence and, therefore, the things that you can do within your evidence to make sure that you get most value awarded to it, leading to the best possible outcomes for the victims and communities you are trying to support.

This course uses a mix of videos, exercises and quizzes to cover the following lessons:

1. What is hearsay evidence and whether it is admissible in ASB cases

2. Why using hearsay is important in ASB cases

3. The important considerations

4. How best to present hearsay evidence

Enrolment gives you instant access to:

  • A video accompanying each lesson, instructed by Janine
  • A downloadable workbook, including exercises which help to embed the principles covered in the videos
  • A quiz to assess what you have learnt
  • A certificate upon completion
  • Links to useful resources
  • Email access to a course tutor for any questions

Everything needed to be able to use hearsay evidence in the best possible way, securing the best possible outcomes and resolving ASB quickly and effectively.


This course is CPD accredited. This means that an independent awarding body has assessed the course to ensure that the learning objectives are met, the content is engaging and accessible and learning is appropriately assessed. Completion of the course qualifies for 3 hours of CPD time

If you are unable to access a company credit card but would like to purchase this course we are always happy to raise a manual invoice!

Please contact us at [email protected]

Please note: an admin fee of £10 is applied to each invoice. This is a one-off fee per invoice, no matter how many courses and/or students are enrolled. This is to cover the additional admin support that is required to enrol learners on the course and receive payment. Thank you for your understanding


"Janine presents in such a friendly and clear manner. Hearsay can be a daunting topic to consider and Janine breaks it down to be an approachable subject."

Louise Delavaloire

Your Instructor


Janine Green
Janine Green

Janine is a self-employed ASB trainer and consultant. She has worked within the ASB sector for over 15 years. Her roles during this time have included case officer, service manager for a local authority, head of service for a housing association and managing director for a national, membership based organisation.

Janine currently assists housing associations, councils and police forces in developing their ASB services. Her work includes service reviews, case reviews, policy and procedure redrafts and training.

Janine sits on several university research advisory groups and is the CIH representative on national ASB panels. She chairs the Midlands ASB forum.

Janine has assisted the Home Office throughout her career as a member of the ASB Squad, a trainer for the Justice Seen, Justice Done programme and a peer reviewer for the Ending Gang and Youth Violence team. She gave evidence to the House of Lords on the content of the ASB, Crime and Policing Act 2014 and was part of the Home Office Advisory Group.

She has won a number of regional and national awards for her ASB work, including a Home Office Tiley award.

Aside from her ASB work, Janine acts as subject matter expert for the national counter terrorism headquarters, is a lay member on several judicial and regulatory tribunal and panel, is a member of the CIH professional standards committee, and a board member for both Castle Vale Community Housing and Women in Social Housing (WISH).

Janine is passionate about her work in the ASB world, particularly with regards to equipping officers with the knowledge and confidence they need to resolve cases of ASB quickly and decisively, ensuring that residents and communities are free from the devastating effects ASB and neighbourhood crime can cause.


Course Curriculum


  Using Hearsay in ASB Cases
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days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
Are the courses accessible for all learners?
At Janine Green ASB & Associates, we are keen to ensure that our courses are accessible to all. Should you need any support in relation to the course or adjustments in terms of how the content is delivered or presented, please contact [email protected]

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