Chairing an ASB Case Review

Everything you need to be able to confidently and effectively chair a statutory ASB case review

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Do you often chair ASB case reviews but do not feel entirely confident in the role, perhaps feeling like the review isn’t as effective as it could be?

Are you considering stepping into a chair role and want to make sure you have the skills to do so confidently and effectively?

Are the ASB case reviews unpleasant to attend with lots of defensiveness from agencies, blame passing and fault finding?

The ASB case review is a statutory process that every local authority area must have in place. It gives residents a way to request a partnership review of their ASB case. Whilst it is a legal requirement, the statutory guidance and primary legislation provide little specific detail about how the process should work in practice.

This can often create challenge for anyone chairing such a review. There is a desire to achieve the best outcomes for the applicant, whilst also fostering and maintaining good partnership relationships.

Creating a culture where case reviews are seen as a fault-finding exercise is likely to result in agencies avoiding raising awareness of the process and residents not knowing of this legal right that they have.

Conversely, creating a problem solving, partnership environment, will ensure that practitioners get the support that they need to best manage a case and the outcomes are most positive for the person making the application for review.

The chair of these reviews pays a pivotal role in creating the most effective review environment, yet there is often little support or guidance to assist them in knowing how best to achieve this. This course is designed to fill that gap.

This course uses a mix of videos, exercises and quizzes to cover the following lessons:

1. Setting the right tone

2. How to involve the applicant in the review

3. Things to consider during the review

4. Setting the most effective recommendations

Enrolment gives you instant access to:

  • A video accompanying each lesson, instructed by Janine
  • A downloadable workbook, including exercises which help to embed the principles covered in the videos
  • A quiz to assess what you have learnt
  • A certificate upon completion
  • Links to useful resources
  • Email access to a course tutor for any questions

Everything needed to be able to positively influence the effectiveness of ASB case reviews, ensuring the best possible outcomes for the resident and all the parties involved in the case.

This course is CPD accredited. This means that an independent awarding body has assessed the course to ensure that the learning objectives are met, the content is engaging and accessible and learning is appropriately assessed. Completion of the course qualifies for 3 hours of CPD time

Want to pay by invoice?
If you are unable to access a company credit card but would like to purchase this course we are always happy to raise a manual invoice!

Please contact us at [email protected]

Please note: an admin fee of £10 is applied to each invoice. This is a one-off fee per invoice, no matter how many courses and/or students are enrolled. This is to cover the additional admin support that is required to enrol learners on the course and receive payment. Thank you for your understanding



Your Instructor


Janine Green
Janine Green

Janine is a self-employed ASB trainer and consultant. She has worked within the ASB sector for over 15 years. Her roles during this time have included case officer, service manager for a local authority, head of service for a housing association and managing director for a national, membership based organisation.

Janine currently assists housing associations, councils and police forces in developing their ASB services. Her work includes service reviews, case reviews, policy and procedure redrafts and training.

Janine sits on several university research advisory groups and is the CIH representative on national ASB panels. She chairs the Midlands ASB forum.

Janine has assisted the Home Office throughout her career as a member of the ASB Squad, a trainer for the Justice Seen, Justice Done programme and a peer reviewer for the Ending Gang and Youth Violence team. She gave evidence to the House of Lords on the content of the ASB, Crime and Policing Act 2014 and was part of the Home Office Advisory Group.

She has won a number of regional and national awards for her ASB work, including a Home Office Tiley award.

Aside from her ASB work, Janine acts as subject matter expert for the national counter terrorism headquarters, is a lay member on several judicial and regulatory tribunal and panel, is a member of the CIH professional standards committee, and a board member for both Castle Vale Community Housing and Women in Social Housing (WISH).

Janine is passionate about her work in the ASB world, particularly with regards to equipping officers with the knowledge and confidence they need to resolve cases of ASB quickly and decisively, ensuring that residents and communities are free from the devastating effects ASB and neighbourhood crime can cause.


Course Curriculum


  Chairing an ASB Case Review
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
Are the courses accessible for all learners?
At Green and Burton ASB, we are keen to ensure that our courses are accessible to all. Should you need any support in relation to the course or adjustments in terms of how the content is delivered or presented, please contact [email protected]

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