ASB Case Reviews
Maximising the benefits for residents, communities, and practitioners
Watch Promo Enrol here
Have you heard of the ASB case review but are not quite sure what it is or how it should work?
Would you like to find out more about whether your local process meets statutory requirements and best practice?
Did the case reviews that you have been involved in feel like tickbox exercise, without any meaningful outcomes?
The ASB Case Review (previously the Community Trigger) was introduced with the ASB, Crime and Policing Act 2014, intended to give residents a statutory voice in relation to how their cases of ASB are managed.
It continues to be at the heart of the Government’s ASB commitments, with a renewed focus seen in March 2023, with the launch of the ASB Action Plan and a rebrand. It is clear that the tool is going nowhere, and areas are likely to see an increase in awareness, resulting in a likely increase in applications.
It is critically important that all officers working in ASB, where for a Council, Police, Housing or other relevant service, knows how residents can access the local process and the steps it consists of.
Through a mix of pre-recorded videos, exercises and a quiz, this course covers the following lessons:
- The history of the ASB case review – why is it important?
- The process – what the law tells us and best practice
- What we’ve learnt since the implementation of the tool
- How we can ensure the best possible outcomes
Enrolment gives you instant access to:
- A video accompanying each lesson, instructed by Janine
- A downloadable workbook, including exercises which help to embed the principles covered in the videos
- A quiz to assess what you have learnt
- A certificate upon completion
- Links to useful resources
- Email access to a course tutor for any questions
Everything needed to ensure you can make informed, confident and consistent decisions about the reports that you receive.
Want to pay by invoice?
Please note: an admin fee of £10 is applied to each invoice. This is a one-off fee per invoice, no matter how many courses and/or students are enrolled. This is to cover the additional admin support that is required to enrol learners on the course and receive payment. Thank you for your understanding
Your Instructor
Janine is a self-employed ASB trainer and consultant. She has worked within the ASB sector for over 15 years. Her roles during this time have included case officer, service manager for a local authority, head of service for a housing association and managing director for a national, membership based organisation.
Janine currently assists housing associations, councils and police forces in developing their ASB services. Her work includes service reviews, case reviews, policy and procedure redrafts and training.
Janine sits on several university research advisory groups and is the CIH representative on national ASB panels. She chairs the Midlands ASB forum.
Janine has assisted the Home Office throughout her career as a member of the ASB Squad, a trainer for the Justice Seen, Justice Done programme and a peer reviewer for the Ending Gang and Youth Violence team. She gave evidence to the House of Lords on the content of the ASB, Crime and Policing Act 2014 and was part of the Home Office Advisory Group.
She has won a number of regional and national awards for her ASB work, including a Home Office Tiley award.
Aside from her ASB work, Janine acts as subject matter expert for the national counter terrorism headquarters, is a lay member on several judicial and regulatory tribunal and panel, is a member of the CIH professional standards committee, and a board member for both Castle Vale Community Housing and Women in Social Housing (WISH).
Janine is passionate about her work in the ASB world, particularly with regards to equipping officers with the knowledge and confidence they need to resolve cases of ASB quickly and decisively, ensuring that residents and communities are free from the devastating effects ASB and neighbourhood crime can cause.