An Introduction to County Lines and Cuckooing for Social Housing Providers

A comprehensive awareness course for all front-line staff and contractors

Enrol here

Are you:

  • a front-line officer working within a social housing provider looking to develop their knowledge in relation to cuckooing and county lines issues?;
  • someone who has heard about county lines and cuckooing but are unsure how it affects your role in a social housing provider?;
  • a partner agency who would like to know a little more about the role social housing providers can play in tackling issues of cuckooing?;
  • a contractor who wishes to enhance their knowledge to spot concerns and manage safeguarding issues that might arise when dealing with tenants who are being exploited?

This course is a comprehensive awareness session, delivered using a mix of videos, Powerpoint, case studies, resources and quizzes to maximise learning. Enrolment provides life-time access, allowing the student to dip in and out as time allows, as well as re-visiting units allowing knowledge to be continuously refreshed.

This course covers the following areas:

  1. What county lines is: a definition and the extent of the issues
  2. The factors and circumstances that can make someone more likely to be a victim
  3. The signs of exploitation
  4. What cuckooing it: a definition and the signs that someone might be being exploited
  5. Who the victims are in these often complex cases
  6. The actions that someone should take if suspecting exploitation
  7. An overview of he powers that a registered provider or Council has available to them and when these may be best suited


Your Instructor


Janine Green
Janine Green

Janine is one of the Country’s leading ASB practitioners. In 2005, following completion of postgraduate certificate in legal practice, Janine started working in ASB. Over the years she has worked as a front-line officer, team manager and senior manager, for Councils and Housing Associations.

From 2008 - 2013, Janine managed a large Local Authority ASB team. She conducted a full service review and implemented a number of service improvements, resulting in a team that attracted regional and national recognition, winning a Tilley award, a number of West Midlands Police awards and a SLCNG team of the year award.

During this time, Janine started supporting the Home Office, acting as a training and peer reviewer. She was part of the Home Office ASB Squad, the Neighbourhood Crime and Justice Team and the Ending Gang and Youth Violence Team.

In 2012, Janine started splitting her working week, spending 2 days of it working for a national, membership based organisation, focussed on developing, sharing and influencing best practice in tackling ASB and crime. She progressed to Managing Director and spent her time improving services to members, building partnerships with national organisations and influencing legislation and policy. Janine was part of the ASB Advisory Group, established by the Home Office to monitor the implementation of the ASB, Crime and Policing Act 2014, and review the associated statutory guidance.

Janine now provides services directly to her clients and is passionate about educating officers working in the ASB sector. She works 1 day per week for the National Counter Terrorism Unit, providing advice on the use of civil orders to tackle issues of national security.

Janine is also a trustee for ASB Help, a charity established to improve support to victims of ASB and a board member of Women in Social Housing, a networking group that delivers professional workshops for women.

Janine is a member of the Scottish Judiciary, hearing cases relating to the private sector. She is also a lay member of the Bar Tribunal and Adjudication Service, hearing cases where barristers have breached conduct rules. She in a member of the West Midlands Police Ethics Committee. In 2017, Janine was identified by the BBC as an “Expert Woman”: someone with the skills and experience to contribute to TV and radio. She now receives regular training and contributes to BBC, ITV and Sky programming.


Course Curriculum


  Welcome
Available in days
days after you enroll
  What makes someone more likely to be a victim?
Available in days
days after you enroll
  Signs of exploitation
Available in days
days after you enroll
  The victims
Available in days
days after you enroll
  What have you learnt?
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!